Privacy Policy

With this statement we undertake to protect the privacy of users, customers and visitors of our website and the security of personal data provided to us through the website.

This notice describes the type of information we may collect from you when you visit our website and explains how we use that information and the steps we take to protect it.

The notice also describes the choices you have regarding the collection and use of your information when you visit our website.

The head of personal data processing is Apartmani Paradiso, the representative of the data processing manager is Tamara JurkovićApartmani Paradiso recognises and values ​​your right to data confidentiality and undertakes to preserve the security of the data it collects via www.apartmaniparadiso.com

Apartmani Paradiso collects, processes and stores your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable regulations. The data will not be forwarded to third parties or taken to third countries, except in the case of the need to perform the contracted services (eg accommodation, airline, carrier, insurance).

We will consider that further use of www.apartmaniparadiso.com represents your acceptance of all the conditions described below.

Your personal data is collected and used only on the basis of data you have voluntarily provided to Apartmani Paradiso, either by sending an inquiry or online reservation (when sending an inquiry or online reservation will use personal data such as: name, address, phone number, e-mail, date of birth) or by using www.apartmaniparadiso.com. The collected personal data is stored in paper and electronic form, and all appropriate technical and organizational measures are applied to prevent personal data breaches.

Apartmani Paradiso will use the received e-mails with your personal data only for the purpose of fulfilling your requests. Here are possible additional circumstances in which we will share your information with authorized third parties and additional purposes for which we use your data:

When booking accommodation or other services, Apartmani Paradiso will need the personal data of the holder of the reservation who must be of legal age (eg name, address, contact telephone, e-mail address, etc.) and data of other service users (eg name, date birth). Only the necessary data for the realisation of the service will be available exclusively to partners in the realisation of accommodation, transport, food, insurance, guides and travel companions.

Payment data (eg bank card number, expiration date) are specially protected and will be available only to banks or card companies for the purpose of authorising payments.

Please note that sending inquiries to www.apartmaniparadiso.com is only allowed to people over 18 years of age.

The cookie policy explains what cookies are and how to use them.

It is important to read the content of the cookie policy in order to understand what cookies are, how we use them, what types of cookies we use, i.e. what information we collect using cookies and how the information we take from you is used and how to control the permissions you give us.

You can change your Cookie Declaration settings for our website at any time.

Your consent refers to the following domain: www.apartmaniparadiso.com

Cookies are small text files that are used to store small amounts of information. We store cookies on your computer or smartphone when you open this page in your browser.

These cookies help us to make this site work properly, to make it more secure, to provide you with a better user experience and to better understand how different parts of the site work and where we can improve the site.

Like most online services, our website uses first- and third-party cookies for various purposes. First class cookies are necessary for the site to function properly and they do not collect your personal information.

Third-party cookies are used to understand the quality of our site and how it works, how users use our site, they help protect our services on the site, they help us show ads that are relevant to you and to provide you with a better user experience of the station and ensure your satisfaction with its use in the future.

Necessary: ​​Some cookies are necessary to be able to see and use all elements of our website. They enable us to maintain usage, log in and safely navigate the site. They do not collect or store your personal data.

For example, these cookies enable you to create your user account, add products to your shopping cart and pay for them securely.

Statistical: These cookies store information such as the number of visits to the website, the number of unique visits, which pages are more visited than others, the source of page visits, etc. This information helps us understand and analyze the quality of our website and where it needs to be improved.

Marketing: Our website displays certain advertisements from our sponsors. These cookies are used to personalize the ads you see according to your previous use of the site. With the help of these cookies, we know which sponsors are interesting to you and which are not, we use them to measure the success of our advertising campaigns. The information from these cookies can be used by our sponsors to improve the quality of their ads and to show you their ads on your Internet browsers and on their website.

Functional: These are cookies that help certain non-essential site functionalities. For example, these cookies enable us to add video content to our website as well as share content from our website on social networks.

Preference: Preference cookies help us understand your preferences when it comes to browsing our site, your preference for the language in which you read our site and currency. They help us to improve your site user experience on future site visits.

If you decide to change which cookies you accept and which you don’t, you can click on the Privacy Policy on your screen. Then you will be shown an acceptance notification where you can change which cookies you want to accept or you can not accept any type of cookies.

Additionally, different browsers allow different methods of blocking and deleting cookies used by websites. You can change your browser settings and thus delete or block cookies. For more information on how to do this, visit these sites: wikipedia.org, www.allaboutcookies.org.

www.apartmaniparadiso.com contains links to other Internet sites (eg Facebook, Instagram, travel agencies, carriers – Booking.com).

Accordingly, we warn and ask users to take into account that Apartmani Paradiso cannot be held responsible for respecting the privacy of the mentioned Internet sites. Therefore, we encourage users to read the Privacy Statement of each website they access.

Contact information, such as name and e-mail address, is necessary in case you want to use the services of receiving promotional materials by Apartmani Paradiso. Promotional materials include information about services and special offers and newsletters.

The service can be disabled at any time by sending a removal request from the digital marketing list to info@apartmaniparadiso.com.

Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and cookie data, for a variety of purposes, such as improving Google Analytics. The information is shared with Google on an anonymous basis. To learn more about what information Google collects, how it uses that information, and how to control the information sent to Google, see the Google Privacy Policy Partner page. You can opt out of Google Analytics by installing the following browser add-on: https://tools.google.com/dlpage/gaoptout.

With your permission, our website uses Facebook’s Pixel conversion tracking. In this way, we can track your movements when you click on a Facebook ad and monitor the effectiveness of Facebook ads for statistics and market research. The data we collect is completely anonymous. However, the collected data is stored and processed by Facebook (in accordance with their data use policy, which can be found at the following link: https://www.facebook.com/about/privacy/). Facebook conversion tracking allows Facebook and its partners to show you ads on and off Facebook. A cookie for this purpose will be stored on your computer. (If you want to cancel your consent, visit the link: https://www.facebook.com/ads/website_custom_audiences/).

We share data with our accountants for tax purposes. For example, we share invoices that we issue and receive with our accountants for the purpose of filling out tax returns and year-end invoices.

Personal data collected on the basis of the contact form are: name and surname, e-mail, telephone number, company name.
Personal data collected on the basis of the registration form and the purchase form: name and surname, e-mail, address, city and postal code, country, telephone number.

We automatically collect information in server log files, such as your IP address, browser type, redirect / exit pages, and operating system. We use this information to manage our websites and our technical solutions, to understand how visitors navigate through our website and services, and to improve your experience as you use our websites and services.

Our user has the following rights at all times:

  • the right to access data and access data
  • the right to be informed about the processing of personal data
  • the right to data portability
  • the right to withdraw consent
  • the right to object
  • the right to correct and change personal data in case the data is incomplete or inaccurate
  • the right to strike out in cases such as cessation of the purpose of processing, withdrawal of consent or in
  • the event of a complaint

If you want to exercise any of the above rights, contact us via the contact form on our contact page.

We are committed to taking appropriate technical and organisational measures to protect your personal information from unauthorised or unlawful handling and from accidental loss, destruction or damage. When providing your personal information through our website, this information is sent over the Internet securely using high-quality encryption and stored on our secure servers located in the EU.

Apartmani Paradiso takes all security measures to protect user data, during input and transmission, data processing, and storage. Access to data is limited and only those employees who need it to perform business activities have it.

Personal data provided to Apartmani Paradiso when sending an inquiry or online reservation will be kept for the duration of the website or. All data provided to Apartmani Paradiso when sending an inquiry or online reservation on the website will be destroyed at the latest when it is closed.

Users at any time have the right to request notification of what their personal data is processed by Apartmani Paradiso or to change or delete it, by sending a request to info@apartmaniparadiso.com.

In case of changes related to the privacy policy, the notice will be published on the front page of the website in order to introduce the user.

TAMARA obrt za turizam
vl. Tamara Jurković
Kralja Zvonimira 12, 53220 Otočac

 

+385 98 998 8012

info@apartmaniparadiso.com

 
Last update: October 30th 2022.